At Singapore Cleaning Service, we understand that you may have questions about how our part time cleaning services work. This FAQ page is here to give you all the information you need before booking our house cleaning service in Singapore.
Whether you’re a first-time customer or considering a recurring cleaning arrangement, we cover everything from scheduling and payments to supplies and service terms.
You can choose with or without a contract. For weekly cleaning service under 3 months, charges will be slightly higher than the discounted contract rate. A 3-month commitment offers better pricing.
We accept payments through PayNow, PayLah, ATM transfer, or internet banking. Down payment is required for one-time cleaning sessions and deposit amount is varied depending on the cleaning package. For weekly packages, payment is made monthly in advance.
We always provide only one cleaner for weekly / regular house cleaning.
For one-time house cleaning, we provide one or more cleaners depends on the size of your house (sq-ft) and the cleaning time we are given.
Customers need to provide cleaning aids and agents (eg: broom,vacuum cleaner, mop & bucket, sponge, brushes, clothes to wipe, all in one cleaner, bleach for toilet cleaning and floor, ladder, etc….).
Yes. We always encourage our clients to do early booking by making down payment to get preferred cleaning date and time. Your house cleaning booking is confirmed only after we received your down payment.
Yes, there is additional charges S$20 for one-time cleaning on weekend and S$10/session for weekly cleaning.
House cleaning service hour is daily from 9am to 10pm.
This is our advise not to put any valuable item while there is house cleaning. But in case of lost, please inform us in 24hrs, and we will be responsible for the maximum amount of SGD $100. If the lost item is more than SGD $100, you can get help from the police to investigate the cleaner. We, Singapore cleaning service will not be responsible for any complain after 24hrs.
Our cleaners are always very careful not to disturb or damage in your home. Should there be any breakage in the process of cleaning by our cleaners, we will be only be liable for a maximum of SGD $100. We would not be responsible if it’s due to wear and tear and will not be responsible for any complain after 24hrs.
Allow us 3 days to arrange house cleaning service for you.
Please give us a call if you need cleaning service for your house cleaning urgently, Singapore cleaning service will try to arrange cleaning service for your house.
Yes you can. You will need to supervise the cleaner what are the important areas to clean for you.
Down payment is required for booking our house cleaning service and it can be done by PayNow/PayLah/ATM or ibanking transfer.
Your house cleaning appointment is confirmed only after down payment has been received.
Call/Text @ 8167 5339
Email: enquiry@singaporecleaningservice.com
